Please Read My Terms & Conditions 

If a NON-REFUNDABLE booking fee is required upon booking, the payment must be made when booking the appointment, to ensure the booking is secured. Otherwise, there is no guarantee that the appointment will be available and it will be open to another customer to book.

 

The booking fee is accounted towards your treatment price.  If the treatment is paid in full before the treatment date (by cash, card, PayPal, bank transfer or voucher) the payment is treated as a booking fee and is also NON-REFUNDABLE. Once paid it is the customer's responsibility to ensure they attend the appointment.

 

We require 48 hours notice to cancel or reschedule an appointment. If the required notice period is given, your booking fee is transferrable only to your new appointment date and time.

 

Please ensure you have read the requirements for booking an appointment and ensure you are suitable for treatment before booking as booking fees are non-refundable once paid.

 

TERMS OF TREATMENT

 

Once you have booked in and paid the booking fee for any treatment, we consider that you have ensured you are suitable for treatment and have read our terms and conditions, as once paid the booking fee is non-refundable.

 

We reserve the right to cancel or refuse any treatment. We reserve the right to ask for a doctors note if it is necessary for insurance purposes and to benefit your own health and safety which is at our best interest.

 

For any questions or help to ensure you are suitable for treatment please contact us and we can advise you before placing a booking as we would like to highlight once paid the booking fee is non-refundable.

 

RESCHEDULING / CANCELLATIONS

 

If you would like to reschedule or cancel your appointment we need at least 48 hours notice. This can be done via our Facebook page, email or by contacting us via our telephone number - even out of hours. If notice is given then we can reschedule your appointment and you will avoid the cancellation charge. No shows and cancellations on the day incur the full cost of treatment.

 

Booking fees and vouchers are NON-REFUNDABLE and are the customer's responsibility once paid. Please provide as much notice as possible, if you need to reschedule your appointment to avoid losing the booking fee.

 

ALL BOOKING FEES ARE NON-REFUNDABLE - NO EXCEPTIONS WILL BE MADE.